Support
Email us and we'll get back to you. We read every message and try to reply within a couple of working days.
On-device scanning depends on lighting and how steadily you move. Try a well-lit room and move slowly. Some furniture types aren't recognised by the scanner yet.
Buy a pack from the upgrade screen, or subscribe to Reflow Pro. Your first reflow is free.
In the app, go to Settings → "Delete my rooms and data". That wipes any stored room geometry and your credit balance.
Open the iOS Settings app → tap your name → Subscriptions → Reflow.
iPhone and iPad on iOS 16 or later. LiDAR scanning needs an iPhone Pro or iPad Pro with a LiDAR sensor; the guided-photo option works on any supported device.
No. Photos are used only to build your layout and are never written to our storage — see the Privacy Policy.
Email hello@reflowroom.com and we'll help you out.